Terms & Conditions


About Us

We are Gordon Clifford Harrison, operating as sole trader of Picture Framing For You ("The Company"). The Company operates from premises in our home at South Most Cottage, Contin, Strathpeffer, Scotland IV14 9ES. Our office telephone number is +44 (0)1997 421310.

Our Agreement

Unless otherwise agreed in writing, these are the Terms and Conditions which shall govern the supply of products and services by The Company. By ordering the Company's products and services you are agreeing to a contract bound by these Terms and Conditions to the exclusion of all other Terms and Conditions.

The contract shall be governed by the Laws of Scotland.

THESE TERMS ARE BINDING: Please read these Terms and Conditions carefully and make sure that you understand them before using any Services and/or order any Products. If you do not understand any of these Terms and Conditions you can ask us to explain them further by emailing the Company at info@pictureframingforyou.scot  Your use of the Company's service indicates your unconditional agreement that you accept and agree to be bound by the Terms and Conditions in effect at the time of usage.The Company may alter all or any part of these Terms and Conditions (including the Products and Services which are available from the Website) at any time. You will need to check these Terms and Conditions to confirm if they have changed since you last read them.

Making a contract with the Company

By placing an order with the Company, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

The Company's service is to design and create a bespoke picture frame for the object you want framed. This will involve you visiting our premises with the object and discussing how you want it framed. We will provide samples to demonstrate how it could  look and we will offer for your benefit our guidance and expertise in framing.  You are free to give us specific instructions about how you want the object framed, or just give us general guidance, or you may decide to allow us to go ahead and frame as we think best, based upon our expertise. As a result of any of these options there will be an agreement between us about framing the object, the materials to be used, the dimensions to be used and these will be recorded. A fixed price and estimated timescales for the work will either be given at our meeting, or provided subsequently by email.

The contract is made when you accept the Company's price and estimated timescales either verbally at our meeting or if you confirm acceptance subsequently by telephone or by email.

We will always use our best endeavour to meet the estimated timescales. Note however that sometimes materials needed to frame your work as agreed can be out of stock at our suppliers, or are delayed in transit, or can be damaged in transit, necessitating re-supply. The Company cannot be held responsible for the causes of such delays.

Cancelling a Contract

A contract can be cancelled without any cost to you providing the Company has not:

a) started work on it

b) ordered any materials needed by the contract

Should either or both a) or b) have occurred when you cancel the contract the Company will raise an invoice for the material and labour costs already incurred at the point of cancellation.

Payment

Payment can either be by Bank Credit Transfer, Cheque or Cash.

The Company's bank details are as follows:

       Sort Code: 80-45-98

       Account number: 10548369

       Account Name: Gordon Harrison

An invoice with the above details on it will be produced for you on completion of your contract. The Company will either phone or email you to confirm the contract we undertook for you is complete.  The invoice will state that payment for the contract is expected to be made by any of the means listed above and within seven days of the invoice date.

Title and Risk

The Company shall not be liable for any risk to the completed contract after it has been collected from our premises by the customer. Unless otherwise agreed in writing it is the customer's responsibility to collect the completed contract following notification of its completion.

Title in the material used to frame the customer's object shall pass to the customer on payment of the full amount of the relevant invoice and of any outstanding invoice and until such time, the customer shall act as a fiduciary keeper of the material on behalf of the Company and shall redeliver the material to the Company should the Company so desire.

Defects

In respect of any defects in the material provided for the contract, no refund or replacement will be made unless the customer notifies the Company in writing or by telephone within two days of receiving the goods. The Customer shall return such goods to the Company for inspection. Should the material prove to be defective in quality or workmanship, the Company undertakes at its option to replace such material or refund to the customer the price thereof, but in no circumstances (except where limitation of liability is in effect) will the Company's liability exceed the cost of replacement or the price paid by the customer for our service or include consequential loss, damage or expense however arising. This undertaking is given in place of and excludes all other warranties and conditions relating to quantity and description whether statutory or otherwise.

Suitability

The customer shall determine the suitability of goods provided by the Company in the light of their intended use and the Company makes no warranty in relation to the suitability of the goods within particular environmental conditions, locations within a building and any express or implied warranty or condition (statutory or otherwise) is excluded insofar as legally permissible.

With particular reference to looking after your artwork as framed by the Company, we strongly recommend you follow the advice given on our website page Caring For Your Artwork.